Senior communications and digital manager jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Communication and External Affairs
Reporting To: Director of Marketing and Communications
Salary Range: £55,000 to £60,000
Contract Type: Permanent
Location: London
Hours/Days per week: 35 hours per week, Monday to Friday, 9am to 5pm
Requirements: Felix can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent criminal records.
We are Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Job
The Head of Comms and External Affairs will lead our narrative and steward our reputation at critical moment, following the merger of FareShare and The Felix Project to form the new Felix brand. The role will set the strategy and operating rhythm for a team of seven across media relations, internal communications and public affairs, ensuring Felix speaks with one clear, trusted and influential voice.
Reporting to the Director of Marketing and Communications and working alongside the Head of Brand Marketing who leads brand marketing and digital communication, the postholder will protect and build Felix's reputation, shape national and sector conversations on food redistribution, food waste and food insecurity, and help position Felix as a leading partner in the national endeavour to triple food redistribution in the UK.
The role will provide senior counsel to the CEO, Executive Team, trustees and senior leaders; lead high-quality media, stakeholder and parliamentary engagement; and ensure internal communications support colleagues, volunteers and partners through integration, change and growth.
Duties and Responsibilities
- Set and lead an integrated external affairs strategy for Felix, aligned to organisational strategy, the post-merger integration plan, the refreshed brand and the national programme to expand food redistribution.
- Lead, develop and empower a multidisciplinary team of seven across media relations, internal communications and public affairs, directly managing three discipline leads and building clear priorities, standards and ways of working.
- Lead Felix's media relations and reputation management, securing proactive national, regional and sector coverage, overseeing reactive press office activity, preparing spokespeople, managing issues and crisis communications and working closely with the digital marketing team.
- Working closely with the CEO and policy colleagues, leading public affairs and influencing activity, building trusted relationships with government, parliament, food industry partners, redistribution networks, funders and sector coalitions to advance Felix's mission and policy objectives.
- Set the strategic direction for internal communications, ensuring staff, volunteers, network partners and other internal audiences understand the charity's vision, values, priorities and change journey.
- Develop clear narratives, messages, evidence and thought leadership that explain Felix's mission, impact and role in creating a fairer and more sustainable food system.
- Provide expert advice to the Executive Director of Fundraising, Marketing and Communications, CEO, Executive Team, trustees and senior leaders on reputation, stakeholder positioning, media risk, political context and communications opportunities.
- Work closely with the Head of Brand Marketing to ensure external affairs, brand marketing, fundraising, digital communication and operational communications are integrated, consistent and mutually reinforcing.
- Embed professional standards, risk management, evaluation and compliance across the function, including political impartiality, charity law, safeguarding, data protection, media protocols and inclusive communications.
- Bring innovation and experimentation to the development of content and wider communications offer.
- Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Role purpose
To lead the creation, development and optimisation of high-quality, audience-targeted content that supports marketing campaigns, strengthens brand awareness, and enhances engagement across a growing and increasingly diverse range of stakeholders.
The role will address current capacity gaps within the Marketing and Communications team by generating, repurposing and managing multimedia content that supports programme promotion, brand storytelling and organisational positioning.
Key relationships
- Marketing and Communications Manager (line manager)
- Head of Marketing and Communications (dotted line)
- Business Development department, Innovation team, QA and Standards team, Programme Delivery team
- Centres, particularly Centres of Excellence
- External stakeholders (partners, educators, young people)
- Internal staff contributing to content
Key responsibilities
Campaign Support:
- Work closely with the wider Marketing and Communications team to provide content for campaigns and central communications
- Support delivery of increased campaign volume, scale and impact
Content Optimisation and Repurposing:
- Repurpose content into multiple formats for use across channels (social, email, web, campaigns etc.)
- Ensure content is effectively reused to maximise reach and value
- Maintain a pipeline of diverse content to support audience segmentation
Content Creation and Development:
- Develop multi-format content (video, written, visual, digital) tailored to different audiences and sectors
- Generate evergreen content that can be reused and adapted across campaigns and channels
- Produce content that supports strategic content aims
Stakeholder Engagement:
- Build and manage relationships with internal and external stakeholders to generate authentic, impactful content
- Facilitate user-generated content, including youth voice and partner contributions
Insight and Continuous Improvement:
- Gather feedback from stakeholders and audiences to refine content effectiveness
- Contribute to test-and-learn approaches to improve engagement and conversion
- Monitor performance indicators such as engagement rates, CTRs and website traffic
People management responsibilities
- No direct line management responsibility
- Will support coordination of contributors (internal staff, partners, freelancers where applicable)
Skills and experience – essential
- Ability to coordinate multiple projects and deadlines
- Experience in content creation across multiple formats (digital, video, written)
- Strong copywriting and storytelling skills
- Ability to tailor content to different audiences and sectors
- Experience working with stakeholders to generate content
- Understanding of marketing and communications principles
Skills and experience – desirable
- Experience capturing content on location
- Experience with brand development and positioning
- Knowledge of content performance analytics
- Experience in education, youth, or sport sectors
Training and qualifications
- Experience in marketing, communications, media or related field
- Ongoing professional development in content, marketing or digital communications desirable
Development/career pathways for this role
- Progression into Senior Content or Campaign roles
- Development into Marketing and Communications leadership pathways
Personal qualities – for all roles in the Leadership Skills Foundation
- Self-motivated and able to work autonomously
- Customer focused
- Effective and confident communicator
- Proactive in approach and able to work on own initiative both collaboratively and independently
- Adaptable to operational requirements and willing to learn
Personal qualities – specific to this role
- Creative thinker with strong storytelling instincts
- Highly organised with attention to detail
- Curious and proactive in identifying content opportunities
- Comfortable engaging with a wide range of stakeholders
- Resilient and adaptable in a fast-paced environment
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.
Project Manager for the contactless giving rollout project, which will equip 850 churches with a contactless giving device.
As Project Manager, your primary responsibility will be to manage and deliver the contactless giving rollout project. This project will equip 850 churches with contactless giving devices to enable them to receive digital donations and will be delivered in partnership with the Church of England's 42 dioceses. This project is in the early stages of delivery, following a successful period of scoping and engagement with key stakeholders to define the work. Your role may also include initial design work for other digital giving project ideas, depending on capacity alongside delivery of the contactless rollout.
This is an important post which will enable the Giving Directorate to deliver a high-impact project, supporting churches to sustain their ministry through diverse giving mechanisms.
Please note that this role is offered on a 0.6 FTE, fixed-term contract basis for 12 months, ideally starting from 24th August 2026, and is partial maternity leave cover for the Strategic Lead for Giving Mechanisms and Technology.
Interviews will take place online on Monday 27 July 2026
Project management of the contactless giving rollout:
- Work with the internal project team to deliver a national rollout of 850 contactless giving devices, to be delivered by Nov 2027
- Manage and maintain processes to support effective project delivery, so that it remains on track for completion on time and within budget
- Compile training materials to support churches and dioceses with onboarding and effective contactless giving, with support from the project team
- Deliver training to church in-person, as needed to support diocesan colleagues, in conjunction with the project team
- Organise and run 'train the trainer' in-person workshops for diocesan Giving Advisors, in conjunction with the project team
- Develop strong and effective working relationships with the project board, wider Giving Directorate, key internal stakeholders, suppliers, and diocesan Giving Advisors
- Report to the project board and Senior Responsible Officer on project progress
- Manage project risks and issues
- Capture key qualitative and quantitative data throughout the project
- Regularly circulate a project dashboard to diocesan colleagues to update them on device outcomes, working with the Senior Data Analyst to ensure accurate data analysis
- Track the initial realisation of benefits (most benefits to be realised after 2027)
- Work within the NCIs project management framework and ensure project documentation is kept up-to-date
Project scoping:
- Develop existing ideas for future digital giving initiatives by producing project briefs, in discussion with internal stakeholders
- Consult with diocesan Giving Advisors and churches as part of early project development
- Propose plans for prospective projects
Your job description is intended to reflect your main tasks and areas of work, but is not exhaustive. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your banding and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
The role will require some travel throughout England and Wales, and may also require occasional work on weekends. If the postholder is not based in Church House, they will need to attend some meetings and training at Church House and so must be willing to travel to Church House as required. It is anticipated that travel to Church House will be required once a month, and travel to a diocese to deliver training would also be required once a month (which may require an overnight stay).
Essential
Knowledge/Experience
- Strong track record of delivering medium-size projects with multiple stakeholders, either as a project manager or in a dedicated project support role
- Experience of working within the charity sector
- Experience of creating training resources and delivering training, both online and in-person
- Experience of influencing others through communication and strong leadership skills
- Highly computer literate, with proven use of Microsoft Word, Teams, Outlook, Excel, SharePoint, CoPilot, and Canva
Skills & Abilities:
- High level of accuracy and attention to detail
- Ability to communicate to large groups and key stakeholders clearly, both verbally and in writing
- Ability to work well with numerical data and produce financial reporting including budget updates
- Ability to work well in a team with good inter-personal skills
- Flexible and organised approach to work
- Able to work comfortably with competing priorities
- Ability to provide excellent support to churches and Giving Advisors
- Ability to build relationships with key project stakeholders, articulate a project's priorities, and advocate for it internally
Desirable
- Experience of encouraging giving in a paid or voluntary capacity (digital giving is particularly desirable)
- Experience of the Church sector, either in a paid or voluntary capacity, ideally in relation to giving or church finances
- Experience working with Power Automate
- A professional project management qualification e.g,. APM PMQ
- Familiarity and experience of working within the NCIs project management framework
- Valid UK driving license
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Communications & Community Coordinator
Reports to: Community Engagement Manager
Hours: Full-time, 36.5 hours per week
Hybrid WFH 2 day a week
Purpose of the Role
The Communications & Community Coordinator is responsible for supporting the delivery of member communications, community engagement activities and administrative processes across the organisation.
The role combines content creation, digital communications, CRM administration and community engagement support, helping to ensure members are informed, engaged and connected with the life of the synagogue.
This is a hands-on coordination role focused on delivery and administration rather than communications or marketing strategy.
Key Responsibilities
Communications and Content
- Create and schedule content across WLS social media channels.
- Design and produce newsletters, flyers, posters, brochures and other communication materials using Canva or similar software.
- Draft and distribute member communications, announcements and updates.
- Gather information from departments across WLS and coordinate regular e-bulletins and communications.
- Support the production of service booklets, information sheets and event materials.
- Ensure all communications are accurate, well-presented and consistent with WLS branding and tone of voice.
- Proofread communications and marketing materials.
Website and Digital Channels
- Maintain and update website content.
- Ensure website information remains accurate and current.
- Upload content, images and event information as required.
- Support the monitoring of social media and website engagement, providing basic reports where required.
Membership and Community Engagement Support
- Maintain accurate records within the CRM system.
- Produce reports from the CRM database as required.
- Support membership engagement initiatives and communications.
- Assist with membership administration and monthly membership updates.
- Respond to routine member enquiries and direct enquiries appropriately.
- Provide administrative support to community engagement activities, projects and programmes.
Events and Community Activities
- Support the promotion and administration of community events and programmes.
- Assist with event communications, registrations and attendee information.
- Maintain the communications and events calendar.
- Support photography and content gathering at events where required.
- Assist with the production and distribution of event publicity and promotional materials.
Administration
- Provide administrative support to the Community Engagement Manager and wider Community Engagement Team.
- Answer telephone calls, respond to enquiries and take messages as required.
- Maintain organised records, templates and communication assets.
General Responsibilities
- Positively and professionally represent WLS to members, visitors and the wider community.
- Work collaboratively with colleagues across all departments.
- Build and maintain positive working relationships with stakeholders, suppliers and partners.
- Adhere to all WLS policies and procedures.
- Observe and promote WLS's Health & Safety policies.
- Observe and promote WLS's Equality, Diversity and Inclusion commitments.
- Undertake any other duties reasonably required by the Community Engagement Manager or senior leadership team.
Person Specification
Essential
- Excellent written and spoken English.
- Strong proofreading and attention to detail.
- Experience creating content for social media and digital communications.
- Experience producing newsletters and communication materials.
- Good design skills using Canva or similar software.
- Strong administrative and organisational skills.
- Experience using databases or CRM systems.
- Excellent IT skills, including Microsoft Office.
- Ability to manage multiple priorities and meet deadlines.
- Strong interpersonal and customer service skills.
Desirable
- Experience working in a charity, community, faith or membership organisation.
- Experience updating website content using a CMS.
- Experience supporting events and community programmes.
- Basic photography or video editing skills.
- Knowledge of Jewish community life and organisations.
How to Apply
Please send your CV along with a cover letter outlining your relevant experience and what attracts you to this opportunity. We'd love to hear how your skills and interests align with the role and how you could contribute to our community.
Please send us your CV along with a cover letter outlining your relevant experience and what attracted you to this opportunity. We'd love to hear how your skills and interests align with the role and how you could contribute to our community.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: : £40,000 pa (Pro rata for part time work)
Hours: Part-time – 4 days per week
Location: Richmond upon Thames (Hybrid working available)
Contract: 12-month fixed-term (with intention to extend, subject to funding)
About the Role
OneRichmond is seeking an experienced and motivated Philanthropy and Partnerships Manager to support the Director in developing and delivering our philanthropy and partnerships strategy.
You will play a key role in identifying, cultivating and securing support from businesses, philanthropists and strategic partners to generate income, unlock new opportunities and strengthen OneRichmond’s impact across the borough.
This is a hands-on, relationship-driven role working closely with the Director, Board and key stakeholders across the public, private and voluntary sectors.
Key Responsibilities
- Support the Director in delivering OneRichmond’s philanthropy and partnerships strategy
- Build and manage relationships with major donors, philanthropists and businesses
- Secure financial and in-kind support from new and existing partners
- Develop compelling proposals, presentations and partnership agreements
- Manage the partnerships pipeline and CRM system
- Track, evaluate and report on partnership impact
- Represent OneRichmond at events and stakeholder meetings
- Work with senior stakeholders to develop new partnership opportunities
About You
You will be an experienced partnership, fundraising or business development professional with a strong track record of building relationships and securing investment.
You will bring:
- Experience in philanthropy, corporate partnerships or business development
- Proven success in securing income or in-kind support
- Strong relationship-building and influencing skills
- Excellent communication and proposal-writing ability
- Strong organisational and CRM management experience
- A proactive, entrepreneurial approach
- Commitment to improving local communities
What We Offer
- Competitive salary (pro rata)
- 25 days’ annual leave (pro rata), plus Bank Holidays
- Flexible and hybrid working
- Modern offices in Richmond
- Employer pension contribution
- Learning and development opportunities
- Supportive, inclusive working culture
- Opportunity to shape a growing organisation
- High-level stakeholder engagement across sectors
Apply
If you are passionate about building partnerships that create lasting social impact, we would love to hear from you.
The client requests no contact from agencies or media sales.
34 hours – Full Time
12 month fixed term contract with possibility of contract extension or being made permanent
Grade 2: £51,394 plus £5,928 London Weighting if applicable
Flexible/Hybrid (with travel across Britain and Ireland as required)
Job Purpose
The Senior Digital Officer will help shape and deliver integrated communications campaigns that strengthen the TSSA’s voice, influence decision-makers, support organising activity and champion workers across Britain and Ireland.
The postholder will lead on digital communications, audience engagement, digital campaigning and the effective use of the organisation's digital channels. Working closely with the Senior Communications and Media Officer, they will ensure campaigns and TSSA priorities are amplified through targeted digital communications that support member engagement, recruitment, retention and organisational influence.
The role will support communications activity relating to organising drives, industrial campaigns, ballots, political engagement and wider organisational priorities, ensuring digital communications contribute to campaign success and member engagement.
The postholder will help drive a step-change in TSSA's digital offer, ensuring it reflects the union's ambition to be responsive, inclusive and effective in supporting members at every stage of their working lives.
Main Duties and Responsibilities
Digital Strategy and Campaigning
- Develop and deliver digital communications activity that supports organising, bargaining, campaigning and political objectives.
- Develop targeted content, email communications and audience engagement activity that supports campaigns, organising and member engagement.
- Work collaboratively with the Senior Communications and Media Officer to deliver integrated campaigns across media, digital and member channels.
- Contribute to the development and maintenance of communications and campaign plans.
- Work closely with organisers and campaign leads to amplify key messages, increase participation and maximise campaign impact.
- Support communications activity relating to industrial disputes, negotiations, ballots, organising campaigns and political advocacy.
- Advise colleagues and senior leaders on digital trends, opportunities and best practice.
Website Management and Development
- Support the ongoing development and improvement of the organisation's website, ensuring content remains accessible, engaging and aligned with organisational priorities.
- Contribute to website redevelopment projects through audience insight, content planning, user experience improvements and digital communications expertise.
- Work with colleagues, project leads and external suppliers to support website enhancements and improvements.
- Monitor website performance and user behaviour, making recommendations to improve engagement and member experience.
Social Media and Audience Engagement
- Develop and deliver audience-focused content plans across social media and digital channels.
- Create and coordinate targeted digital campaigns designed to influence key audiences and decision-makers.
- Produce or commission engaging multimedia content, including graphics, video and digital storytelling.
- Grow and strengthen the organisation's digital reach, engagement and influence.
- Monitor emerging trends and recommend new approaches to audience engagement.
Content Planning and Collaboration
- Work closely with the Senior Communications and Media Officer to translate campaign priorities, media opportunities and organisational messaging into effective digital communications.
- Ensure consistency of messaging across all digital channels and communications platforms.
- Collaborate with organising, campaigns, policy and leadership teams to identify and deliver digital communications opportunities.
- Support colleagues across the organisation to improve digital communication practices.
- Contribute to a shared communications and campaigns planning process to ensure effective coordination across the communications function.
Analytics and Continuous Improvement
- Monitor website, social media and campaign performance using analytics and insight tools.
- Produce regular reports evaluating digital performance and audience engagement.
- Use data and audience insight to inform content planning, campaign delivery and strategic decision-making.
- Identify and implement new digital tools, technologies and approaches that enhance communications and engagement.
- Promote best practice in accessibility, user experience and digital communications.
Shared Responsibility
- Work collaboratively with the Senior Communications and Media Officer to deliver an integrated communications function, jointly planning campaigns, coordinating messaging, sharing insight and ensuring communications activity supports organising, campaigning and the organisation's strategic objectives.
- Co-produce TSSA's annual journal and other flagship publications.
If you would like to apply for this role, please provide a CV and a statement (no more than two sides of A4) of how you meet the requirements for the role.
Closing date is 10 am Monday 13 July.
Interviews will take place on Tuesday 21 July, in London, in person.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why this is an exceptional opportunity
This is a rewarding and varied role for a strategic communications professional who wants to make a real difference to global health. You will be joining Global Health Partnerships at a pivotal moment — as we launch an ambitious new parliamentary advocacy programme on maternal and child health, rebrand following our transition from THET, and build our profile as the leading UK voice on NHS institutional partnerships and global health workforce policy.
You will lead GHP's day-to-day communications function while working closely with the new Senior External Affairs and Communications Lead to translate our programmes and evidence into compelling stories, campaigns, and content that reach parliamentarians, funders, journalists, and the public. If you want a communications role where your work directly shapes policy outcomes, this is it.
Job Purpose
Reporting to the Senior External Affairs and Communications Lead, you will lead GHP's communications function, ensuring that the organisation's work is consistently, compellingly, and strategically communicated to external audiences — including policymakers, funders, clinical communities, the media, and the public.
You will oversee GHP's digital presence, publications, and content output across all channels, while working in close partnership with the Senior External Affairs and Communications Lead to produce the communications assets — case studies, media materials, social content, campaign copy — that underpin GHP's advocacy priorities, including the Maternal and Child Health Programme.
You will line manage the Digital Marketing Coordinator, providing direction and quality assurance across day-to-day communications activity.
For full details of the role check out the Communications Manager job pack.
What we offer:
Along with your salary which is paid monthly, you'll receive:
- Flexible and hybrid working
- 25 days annual leave plus three days off between Christmas and New Year
- Annual learning and development allowance
- Employee Assistance Programme
- 5% employer pension contribution when an employee contributes 3%
How to apply:
Please apply with a CV and a covering letter of no more than two pages on our website by 10th July 2026.
Your covering letter should address: why you are interested in this role at GHP; how your experience of communications and content work is relevant; and how you would approach building a coherent, compelling organisational voice for GHP across its full portfolio of work.
GHP is committed to equity, diversity, and inclusion in our recruitment. We particularly welcome applications from people with lived experience of the communities and health systems our work engages with.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The Head of Communications has responsibility for Ubele’s internal and external communications and digital activities in support of our strategic aims as well as oversight of communications across special projects. Central to the Head of Communications’ role is responsibility for:
- Leading on delivery of Ubele’s Communications Strategy, public and internal communications with key audiences and stakeholders via various channels, especially Ubele’s website, email communications, social media and printed materials. With support where needed, leading the delivery of a small number of annual and special events, working alongside colleagues and partners.
- A crucial part of the role is working successfully with external partners, special projects comms teams, contractors and consultants to deliver on our communications objectives.
- Reporting to the COO and working closely with other senior leaders across departments to fulfil Ubele’s strategy.
KEY RESPONSIBILITIES
General Responsibilities/duties:
- Oversight of all external communications activity relating to the work of the organisation, including websites, email newsletters and social media.
- Oversight and management of the Creative Coordinator to effectively boost engagement and grow the organisation's social media channels.
- Guide and support the strategy that manages the creative outputs of the organisation across all projects and interests.
- Managing the organisation’s websites, ensuring content is correct and up to date, developing new webpages, functionalities and layouts as required, with support from an external website developer as needed.
- Working closely with the Hub leads and programme managers to publicise training opportunities, events, funding programmes, and wider Ubele activities across the organisation’s communication channels.
- Leading on cross-organisation conversations and convening cross-organisational groups to develop and coordinate a pipeline of content for blogs and case studies.
- Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
- Dealing with inbound press enquiries and crisis management comms with relevant support.
- Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
- Dealing with inbound press enquiries and crisis management comms with relevant support.
Brand and marketing
- Ensuring consistent use of Ubele’s brand across internal and external print and digital channels.
- Managing the design, print and distribution (as appropriate) of branded print and digital media, such as stationery, templates, invitations, leaflets and publications.
- Leading on brand guidelines, ensuring that they are adopted correctly across the organisation. Providing training and guidance to staff, teams and external partners on the correct use of the brand.
- Working with Hub leads and Creative Coordinator to manage sub-brands of Ubele projects and programmes and ensure that these are reflected in the organisation’s brand guidelines.
Planning & Delivery
- Deliver the communications strategy which will be set ahead of each financial year in line with the organisation’s wider strategic objectives by the organisation’s Management Board and Hub leads.
- Lead and advise on the key narratives, the best modes of communication and how to best reach our target audiences.
- Provide advice and guidance on communications to the Leadership Team, including on crisis communications and reputational risk management with support of PR freelancers.
- Setting and managing a communications calendar, supporting external-facing activities across Ubele’s work.
- Advise Ubele’s senior leaders on how activities including leadership training, provision of funding, social investment programmes, and various events might be publicised and communicated.
- Participate in internal strategy meetings, including reporting on Communications at the monthly staff team and leadership team meetings and, where required, at the Management Board meeting.
- Maintain strong working relationships with key sector contacts, especially Communications Leads at partner organisations.
Events
- Attend and/or coordinate Ubele’s presence at external events (sometimes out of normal office hours) relating to ongoing relationships (e.g. GLA or sector events)
- Organise and/or support the delivery of special events as required
- Support Programme Managers as required to deliver events (both in-person and digital) leveraging our pool of freelance events support where necessary.
- Support teams with media enquiries, ensuring that relevant team members are supported in public speaking events.
Line management
- Will be line managed by new Chief Operating Officer
- Oversee and manage the work of the Creative Coordinator
- Collaborate with the Lead Designer, our PR agency and our pool of freelance professionals.
General
- Other tasks, commensurate with the post, that senior leadership may deem appropriate (including occasional support for work that cuts across other areas of Ubele’s work).
- To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.
- To attend relevant training to fulfil the requirements of the job.
- To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.
- Ensure that the Ubele Initiative’s internal policies and procedures are followed through in all areas of work. The postholder will treat as confidential any information that could be deemed personal, private or sensitive and will comply with the organisation's GDPR and safeguarding requirements.
PERSON SPECIFICATION
Experience
- Demonstrable experience in senior communications roles with responsibility for developing and delivering communications strategies.
- Managing internal and external communications across multiple channels, including websites, email marketing, social media, media relations and print publications.
- Creating and delivering high-quality communications campaigns that increase engagement with a range of audiences.
- Managing organisational websites using content management systems (CMS).
- Developing engaging written content for a variety of audiences, including press releases, newsletters, reports, web content and social media.
- Experience of managing organisational branding and ensuring consistent application of brand guidelines.
- Planning and promoting events through integrated communications activity.
- Working collaboratively with senior leaders to provide strategic communications advice.
- Experience of working within the voluntary, community, charity or social enterprise sector.
- Experience of communications within an organisation focused on racial equity, community development or social inclusion.
- Experience of working with diverse community stakeholders and underrepresented groups
Knowledge
- Strong understanding of communications planning, stakeholder engagement and audience development.
- Knowledge of digital communications, social media platforms, email marketing and website management.
- Understanding of media relations and reputation management.
- Knowledge of the policy and funding landscape affecting Black and minoritised communities in the UK.
- Knowledge of current communications trends and best practice across the voluntary, community or social enterprise sector.
- Understanding of equality, diversity and inclusion principles and how these influence communications practice.
Skills and Abilities
- Excellent written communication skills with exceptional attention to detail and the ability to produce accurate, engaging copy.
- Excellent verbal communication and interpersonal skills, with the confidence to build relationships at all levels.
- Strong organisational and project management skills, with the ability to manage competing priorities and meet deadlines.
- Ability to think strategically while delivering operational communications activity.
- Strong analytical skills, with the ability to evaluate communications performance and use insight to improve outcomes.
- High level of IT literacy, including Microsoft 365 and communications platforms such as Mailchimp, Canva, WordPress (or similar CMS) and social media management tools.
- Ability to work independently, take initiative and exercise sound judgement.
- Commitment to maintaining confidentiality and handling sensitive information appropriately.
Personal Qualities
- Passion for community development, social justice and reducing inequalities.
- Collaborative, inclusive and relationship-focused approach.
- Creative, proactive and solutions-focused.
- Flexible and adaptable
- Strong commitment to Ubele Initiative's values and mission.
The client requests no contact from agencies or media sales.
External Communications Manager
Salary: £40,000–£42,000 FTE
Hours: 30 hours per week
Location: Remote, with regular travel to FitzRoy services, team and stakeholder meetings as agreed. The role requires attendance in London once per month and applicants must be able to commute to services in Norfolk, Nottingham and Hampshire.
Reports to: Head of Communications
Directorate: Business Development and Partnerships
FitzRoy is a national charity supporting people with learning disabilities, autism and mental health needs to live lives rooted in choice, meaning and happiness.
We are strengthening our external voice and looking for a confident, perceptive and warm communicator to help more people understand FitzRoy’s expertise and impact and increase our influence.
This is a moment of change for social care. We want to play a more active role in shaping its future, ensuring the people at the heart of it are seen, heard and involved in the decisions that matter.
About the role
As External Communications Manager, you will help build FitzRoy’s profile and reputation by identifying the stories, insight and opportunities that show what good support looks like in real life.
You will work closely with the Head of Communications, fundraising, business development and operational colleagues to turn external communications priorities into practical plans, content and opportunities.
This is a delivery role with real influence. You will be expected to bring ideas, advise colleagues, shape practical plans and turn opportunities into action.
What you will do
You will:
- develop proactive external communications activity that raises awareness of FitzRoy’s work, expertise and impact
- spot opportunities for FitzRoy to contribute constructively to sector conversations
- identify realistic opportunities for media, sector press, partner or local coverage
- gather stories, photos, video and quotes that help people understand what good support looks like in real life
- use social media, website content, audience insight and analytics to strengthen FitzRoy’s external profile
About you
You may come from charity communications, PR, journalism, public affairs, stakeholder communications or another external communications background.
You do not need to have worked in social care before, but you will need to be interested in people, willing to learn quickly and able to handle stories about people’s lives with care, respect and good judgement.
We are looking for someone who is:
- an excellent writer and editor
- confident developing clear, accessible content for different audiences
- warm, curious and able to build rapport quickly
- able to spot strong stories, ideas and opportunities
- confident creating social media and website content shaped by audience insight
- comfortable working independently and managing competing priorities
- able to think strategically about audiences and influence, while being practical about what can be delivered in a small team
- confident gathering content including photos, videos and quotes
- willing and able to travel to FitzRoy services and meetings as needed
A full clean driving licence and access to a car for work travel are required, as some services are not easily accessible by public transport.
Working at FitzRoy
You will join a small, friendly communications team with big ambitions. This role will suit someone who enjoys a mix of planning, writing, relationship-building, story-gathering and hands-on delivery.
You will help us show the difference good support makes – and help ensure the voices, experiences and achievements of people with learning disabilities, autism and mental health needs are seen and heard.
How to apply
To apply, please submit your application and a covering letter.
We do not expect your covering letter to address every point in the person specification. We would like you to tell us:
- what interests you about this role and FitzRoy
- three things you would bring to the role
- a piece of communications work you are proud of and why
- how you approach using social media, website content and audience insight to build external profile
- how you would approach telling stories about people’s lives with care, respect and good judgement
If you are using AI tools to write your application, please use them with caution. We are looking for your own voice and writing style.
Our vision, mission and values guide us each step of the way, and are as important now as when the charity first began. Our vision A society where p
Digital Communications Coordinator
Location: Hybrid (typically 3 days in the office), central Manchester with occasional travel
Contract: Permanent, full-time
Salary: £25,000 - £30,000
Closing date: 10am, Monday 13th July 2026
About Belong
Belong – The Cohesion and Integration Network is a national organisation working to strengthen social cohesion and integration across the UK. Through research, policy development and place-based programmes, we bring people together, support communities and champion approaches that help create a more connected and less divided society.
Belong is entering an exciting new phase of growth. With a strengthened national profile, an ambitious strategy and a passionate team, we are looking for talented people who share our commitment to creating positive change.
About the Role
As Digital Communications Coordinator, you will play an important role in helping Belong communicate its work, impact and ideas to a growing national audience. Working closely with the Communications & Engagement Manager and wider team, you will support the delivery of digital communications that raise awareness of Belong’s work and strengthen engagement with communities, partners and stakeholders.
This varied role combines content creation, digital communications and audience engagement. You will support social media activity, webinars, website content and email communications, helping to ensure Belong’s messages are communicated clearly, consistently and creatively across a range of channels. You will also contribute to communications planning, create digital assets, support website updates and help coordinate newsletters and wider engagement activity.
This is an excellent opportunity for someone who enjoys creating engaging content, bringing ideas to life and working across a range of projects that contribute to positive social change.
About You
You will be an organised and proactive individual with experience managing social media channels and supporting digital communications activities, ideally within a charity, public policy, research or wider social impact environment.
You will have strong written communication skills, excellent attention to detail and the ability to manage multiple priorities effectively. You will be confident creating content for different audiences, using digital platforms and tools, and working collaboratively with colleagues and external partners.
Most importantly, you will be passionate about Belong’s mission and values. You will bring creativity, curiosity and a solutions-focused approach, alongside a genuine desire to learn and develop within a communications and engagement role.
Benefits
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30 days’ annual leave per year
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Hybrid working (typically 3 days in the office)
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Enhanced sick pay
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Enhanced maternity and paternity pay
How to Apply
Please click ‘Apply’ to be redirected to our recruitment partner's site, where you can download the Candidate Information Pack and find details of how to apply. As part of your application, you will be asked to answer three questions.
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Please tell us about a communications project, campaign or piece of content that you are particularly proud of and the role you played in its success. (max. 300 words)
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Please describe a situation where you had to communicate with or engage a range of different audiences to achieve a positive outcome. (max. 300 words)
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Belong works with people, communities and organisations from a wide range of backgrounds and perspectives. What values or principles guide how you communicate and engage with others? (max. 300 words)
Deadline: 10am on Monday 13th July 2026
Interviews: 21st or 22nd July 2026 (in-person in Manchester)
For questions or to arrange an informal conversation, please contact Atkinson HR Consulting.
Belong’s Commitment to Inclusion
Belong is committed to equity, diversity and inclusion. We welcome applications from people of all backgrounds and particularly encourage individuals from communities under-represented in the charity sector to apply. Impostor syndrome can disproportionately impact candidates from marginalised groups—if you are unsure whether to apply, we encourage you to do so.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Advert
Engagement Manager
24 1/2hours per week (fixed-term contract for 12 months)
Job Ref: V 581
Hours/Days per week: 3.5 days per week – (Flexible days/hours)
Salary: £17,937.50 plus attractive employee benefits package
Start date: ASAP
Location: Homebased with extensive travel across Cardiff
Closing date: 21st July 2026
Full UK driving licence essential
Interview date and Location:
Online Teams (time and date to be confirmed).
Volunteering Matters
We believe volunteering is an act of optimism. A quiet rebellion against the idea that one person can’t make. a difference
We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.
Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.
We work with 12,000+ volunteers across 85+ programmes, to enable a better life for more than 115,000 people.
SAFE Cardiff
SAFE in the City is a pilot project that brings our award-winning SAFE project to the City of Cardiff area. Funded by the Moondance Foundation and the Baily Thomas Charitable Fund, SAFE (Sexual Awareness for Everyone) is a project that empowers young people with learning disabilities a peer-led environment. It aims to improve the knowledge of topics relating to healthy relationships and sexual health, mate crime, and internet safety. It focuses on young people aged 16-35 with additional learning needs in addition to offering support to their families.
SAFE is facilitated with peer-led workshops. The aim of this project is to empower young people with additional learning needs to lead the conversation and education around their own relationships improving knowledge and awareness of these topics for our beneficiaries of this project.
Job purpose
The successful candidate will deliver a pilot project, taking our SAFE project to Cardiff. You’ll be responsible for forging new connections and seeking opportunities in the area to deliver our SAFE workshops, encouraging the participation of volunteers wherever possible. The role will involve workshop delivery as well as volunteer recruitment and management. Working alongside an existing colleague in Gwent, you’ll develop and consolidate our workshop materials, to ensure that they’re meeting the needs of the young people participating.
Key Duties:
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Deliver SAFE workshops throughout the Cardiff area, involving volunteers in delivery where possible.
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Recruit, interview, induct, train and support volunteers.
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Work closely with our SAFE project in Gwent to manage referrals into the project, updating on progress and plans in the process.
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Develop and update workshop materials and activities to meet new challenges, in conjunction with SAFE colleagues in Gwent.
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Management of the matching/placement of volunteers, risk assessing the volunteers and planned activities, and monitoring and supporting the match throughout.
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Maintain good record keeping, ensuring that evidence and impact data is collected so that we can monitor progress against outcomes.
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Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.
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Maintain effective relationships with volunteers, beneficiaries, colleagues and project partners.
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Prepare reports with your senior project manager based on agreed outputs and targets.
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Risk assess all activities, ensuring that they are regularly reviewed and amended if circumstances change.
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Contribute to joint working and teamwork across Volunteering Matters and the SAFE team.
Experience/Skills and attributes:
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Knowledge of social care and/or third sector service provision, and the support networks and services available in Cardiff.
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Experience of working with people with learning disabilities, and a good understanding of how best to support learning.
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A calm and collected demeanour, with the ability to engage and support beneficiaries.
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An experienced facilitator with the ability to engage in good conversation with beneficiaries, whilst actively assessing risks and solutions.
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Experience working in partnership with other agencies.
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Excellent written and verbal communication skills.
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Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines.
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Ability to assess risk and carry out risk assessments. (training given)
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Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.
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Understanding of and commitment to equality, diversity and inclusion.
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Understanding of and commitment to Data Protection and confidentiality.
Desirables:
Ability to speak Welsh or a willingness to learn. Have a full UK driving licence
Qualifications:
Relevant experience and values alignment are more important for this role than specific qualifications.
Location: This role is home-based and will involve extensive travel across Cardiff. For this reason, we require the post holder to have a full driving licence with use of their own car. The postholders will require good internet access to enable remote working and a suitable home office space. IT equipment and infrastructure will be supplied.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
To Apply
Rheolwr Ymgysylltu
17.5 awr y wythnosol (cytyundeb cyfnod penodol am 12 mis)
Lleoliad: Caerdydd
Rheoli gan: Arweinydd Rhanbarthol i Gymru
Teulu swydd: 3 - £17,937.50
Volunteering Matters
Dylai pawb yn y DU derbyn y cyfle i lwyddo. Felly, yr ydym yn dod a phobl i’w gilydd i oresgyn nifer o faterion mwyaf cymhleth trwy’r pŵer o wirfoddoli.
Yr ydym yn gweithio efo cymunedau i oresgyn adfyd, taclo iselder ac unigrwydd cymdeithasol, gwellhau iechyd, datblygu sgiliau a chyfleodd i sicrhau mae gan bobl ifanc yr allu i arwain newid. Oherwydd yr ydym yn elusen wladol, mae gennyn ni'r gallu i weithio i raddfeydd mwyach wrth rannu ein harbenigeddau ac adeiladu partneriaethau i achosi ardrawiad positif.
Yr ydym yn trawsffurfio adnabyddiaeth ac egni lleol mewn i weithrediadau a chynnydd wrth alluogi cymunedau cryf i greu dyfodol gwell i bawb.
SAFE Caerdydd
Mae SAFE Caerdydd yn brosiect newydd i weld ein prosiect a enillir sawl wobr, SAFE, mewn Caerdydd. Efo wobr ariannol gan y Moondance Foundation a Baily Thomas Charitable Fund, mae SAFE (Adnabyddiaeth Diogelwch i Bawb (Safety Awareness for Everyone)) yn brosiect sy’n grymuso pobl ifanc mewn amgylchoedd dan arweiniad cyfoedion. Maent yn anelu i wella adnabyddiaeth topigau megis perthnasoedd personol iach, iechyd rhywiol, mate crime, a diogelwch wrth ddefnyddio’r we. Mae’r prosiect yn ffocysu ar bob ifanc efo anableddau dysgu yn ogystal i gefnogi eu teuluoedd.
Caiff SAFE ei hwyluso drwy weithdai dan arweiniad cyfoedion. Amgen y prosiect yw grymuso pobl ifanc efo anableddau dysgu i arwain y sgwrs a’r addysg sy’n cwmpasu eu perthnasoedd, a gwella ei adnabyddiaeth a dealltwriaeth o dopigau diogelwch.
Dyletswyddau Allweddol:
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Traddodi gweithdai SAFE mewn Caerdydd wrth gefnogi gwirfoddolwyr lle mae’n bosib.
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Recriwtio, cyfweld, anwytho, hyfforddi a chefnogi gwirfoddolwyr.
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Gweithio yn agos efo ein prosiect SAFE mewn Gwent i reoli cyfeiriadau i’r prosiect wrth ddiweddaru ar gynllun i gyflawni’r prosiect.
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Datblygu a diweddaru deunyddiau gweithdy a gweithgareddau i oresgyn sialensiau newydd wrth weithio efo’r prosiect mewn Gwent.
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Rheoli prosesau i matsio gwirfoddolwr, a’u hasesiadau risg am weithgareddau gwirfoddol, i gynnwys trefniadau diogelu, a’i adolygu’n rheolaidd.
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Cadw cofnodion da wrth sicrhau i gasglu tystiolaeth a data ardrawiad i alluogi ni i fesur ein cynnydd y erbyn deilliannau.
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Hysbysebu’r prosiect wrth ddefnyddio amrywiaeth o dechnegau i ysgogi diddordeb mewn gwirfoddoli ac i hybi ymgysylltiad cymunedol.
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Cynnal perthnasau effeithio efo hapddalwyr a phartneriaid y prosiect o ddydd-i-ddydd.
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Paratoi adroddiadau wedi’i seilio ar dargedau ac allbynnau, i’r Rheolwr Prosiect.
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Chwarae rôl actif mewn nodi a datblygu busnes newydd i’r elusen.
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Cyfrannu i waith tîm ar draws Volunteering Matters.
Profiad/sgiliau a Phriodoleddau:
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Profiad a dealltwriaeth o weithio efo’r sector gofal cymdeithasol a’r drydydd sector, a’r gwasanaethau a rhwydweithiau cefnogol mewn Caerdydd.
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Profiad o weithio efo pobl efo anableddau dysgu, a dealltwriaeth o hybi ddysgu mewn amgylchoedd dan arweiniad cyfoedion.
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Hwylusydd profiadol efo’r gallu i ymgysylltu mewn sgyrsiau pwrpasol efo buddiolwyr, wrth asesu risgiau a datrysiadau’n gyson. Profiad o weithio mewn partneriaeth efo asiantaethau eraill.
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Sgiliau cyfathrebu ac ysgrifennu rhagorol.
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Sgiliau hunan-drefnu rhagorol, ynghyd a’r gallu i flaenoriaethu llwyth gwaith heriol a gweithio dan bwysau i gwrdd â therfynau amser.
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Gallu i asesu risg a gweithredu asesiadau risg.
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Tystiolaeth o sgiliau gweinyddol a TGCh da ynghyd a’r gallu i gynnal anghenion monitro y prosiect; megis cofnodion gweinyddol ac ariannol.
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Dealltwriaeth o, ac ymrwymiad i, cydraddoldeb, amrywiaeth a chynhwysiant
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Dealltwriaeth o, ac ymrwymiad i, Diogelu Data a chyfrinachedd.
Galluoedd Dymunol:
Y gallu i siarad Cymraeg, neu’r parodrwydd i ddysgu.
Cymwysterau:
Mae profiad perthnasol ac aliniad i’n gwerthoedd yn mwyaf bwysig i’r rôl hon na cymwysterau sbesiffig.
Lleoliad:
Mi fydd y rôl yn seilio o’r cartref, ac mi fydd yna ddisgwyl i’r ymgeisydd llwyddiannus teithio ar draws Caerdydd. Mi fydd yna angen am fynediad da i’r rhyngrwyd i alluogi gweithio o bell, a lle i weithio addas yn y cartref. Caiff offer TG a’i isadeiledd eu cyflenwi gan Volunteering Matters.
Ein gwerthoedd a dull gweithio
Mewn popeth yr ydym yn gwneud fel elusen, yr ydym yn ymgrymu agwedd o “Rhyddid efo Fframwaith” a chawn ein harwain gan ein gwerthoedd: i fod yn rymusol, cynhwysol, tosturiol, positif a didwyll.
Cydraddoldeb a chynhwysiant.
Mae Volunteering Matters yn estyn croeso i bob ymgeisydd, ac yr ydym yn awyddus i sicrhau mae ei’n dîm yn adlewyrchu amrywiaeth y DU a’r cymunedau yr ydym yn gweithio mewn. Yr ydym yn annog ceisiadau o bobl efo anableddau, pobl LHDT, pobl efo cefndiroedd Du, Asiaidd a Lleiafrifoedd Cenhedlig, ynghyd ac ymgeisydd efo unrhyw nodwedd warchodedig ac o grwpiau difreintiedig.
Addasiadau hyderus a resymol a ran anableddau
Yr ydym yn gwarantu i gyfweli unrhyw berson efo anabledd sydd efo cais sy’n bodloni’r safon ofynnol am y rôl. Mewn eich cais, darparwch dystiolaeth sy’n adlewyrchu eich cymhwysedd yn erbyn yr adran “Profiad/sgiliau a phriodoleddau” yn y disgrifiad swydd hwn.
I gael eich ystyried am gyfweliad gwarantedig, neu i drafod unrhyw addasiad rhesymol i’r proses ceisio.
Yr ydym wedi ymrwymo i’r addewidion canlynon sy’n cwmpasu ein proses recriwtio a dewis a’i methodoleg: The Promise (Yr Alban), Show the Salary, a Salary History.
Mae’r rôl hon yn amodol ar wiriad DBS manylach.
I geisio,
1) Lawrlwythwch ein ffurflen ceisio
2) Lawrlwythwch ein ffurflen i fonitro ein recriwtiaid
Caiff y disgrifiad swydd hwn ei greu efo’r bwriad i gynnwys graddfa eang o ddyletswyddau ac anghenion. Nid yw’n drwyadl neu’n anghynhwysol, a thra byddwn yn disgwyl rhai amrywiadau, byddant ar lefel addas i’r rôl hon.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Senior Individual Giving Officer is a crucial position within EIA’s Fundraising team, which contributes to the delivery of the individual giving strategy through acquiring and stewarding new supporters, leading our face to face fundraising and mass participation event programmes and legacy marketing and stewardship.
You will need to have demonstrable experience of delivering campaigns across individual giving products and channels, excellent written communication and analytical skills, and experience of creating engaging and inspiring online and offline direct marketing communications.
Key areas of responsibility
New Supporter Acquisition: Face to Face fundraising
The Senior Individual Giving Officer will lead our new acquisition channel, face to face fundraising, to recruit new regular givers:
- Responsible for the end-to-end management of acquisition campaigns, from briefing internal and external stakeholders and suppliers, to developing creative and monitoring results and evaluating performance
- Ensure campaigns are delivered on time and on budget and meet the campaign KPIs
- Work with the Individual Giving Manager and Digital Implementation Officer to share content to feed into the bespoke supporter journeys for new supporters to increase engagement
Mass Participation Events
The Senior Individual Giving Officer will lead our growing mass participation events programme. Building on the success of testing during 2026, learning will be applied to further expand the event programme during 2027 and beyond:
- Develop and manage the annual event calendar to ensure there is a broad range of events that are targeted towards EIA supporters
- Responsible for all elements of supporter recruitment and stewardship from developing marketing materials, working with the Social Media and Digital Engagement Manager and the Digital team to recruit new supporters, setting up fundraising pages and stewarding supporters to meet their fundraising targets, through to evaluating performance and applying learnings to future events.
Supporter retention, development, and engagement
The Senior Individual Giving Officer will be responsible for developing and delivering engaging and inspiring supporter development activity and supporter journeys for individuals:
- Lead on creating the content and briefing suppliers for the supporter newsletter mailings which are sent out three times a year.
- Plan, implement and evaluate digital and offline supporter-driven supporter journeys from all individual giving audiences, including appeals, face to face, mass digital, regular giving and the weekly lottery
- Work closely with the Individual Giving Manager, Supporter Services Officer and teams across the organisation (including the Communications and Campaign teams) to develop inspiring and targeted content and communications that increase engagement and lifetime value of supporters
- Establish Key Performance Indicators (KPIs) for monitoring and evaluating the success of supporter journeys
- Along with the Supporter Services Officer, be a key point of contact for supporters, ensuring that all supporters have a positive experience
Legacy Marketing and Stewardship
- Develop and deliver legacy marketing campaigns to acquire new legacy pledgers from our existing supporter base
- Take a key role in the engagement with the Remember a Charity consortium, and lead on the promotion of legacies during Remember a Charity Week
- Work with the Individual Giving Manager and the Communications team to ensure legacy messages are included in all relevant communications including appeals, supporter newsletters and Investigator magazine
- Responsible for all elements of legacy stewardship, from establishing engagement segmentation, to developing and delivering a legacy stewardship programme including bespoke communications, as well as on and offline events and webinars to maximise engagement and commitment from legacy pledgers
- Explore opportunities to recruit legacy pledgers from new audiences
Strategy development, budgeting and campaign reporting
- Work with the Head of Fundraising and Individual Giving Manager to develop fundraising strategy and annual plans
- Monitor income and expenditure of campaigns within your areas to ensure they meet budget and contribute to the mid-year reforecast process
- Produce regular campaign reports that monitor performance against KPIs and feed back to the Head of · of Fundraising and wider organisation to share successes with the EIA team
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Homelessness is rising fast across Britain, and we are seeing unprecedented demand for our services. At this critical time, we are looking for two talented, experienced Senior Media Officers to join the Crisis media team, to help raise the public and political profile of homelessness, to shine a light on the human impact, and to show how Crisis is working to help people rebuild their lives and leave homelessness behind.
Location: Crisis is hiring two Senior Media Officers. One of those will be London (Aldgate) office based and the other role will be based in either our Birmingham, Liverpool or Newcastle office. Working from home is an option in line with Crisis’ Hybrid working policy; you will be required to work from the office twice a week.
About the role
As a Senior Media Officer, you will design, deliver and evaluate impactful media strategies to bring to life Crisis’ work, using print, digital and broadcast journalism to advocate for the solutions needed to tackle homelessness and inspire the public, businesses and politicians to join our mission to end homelessness for good.
You will work as part of a motivated, expert team to develop high-profile media and communications campaigns, including our annual Christmas appeal, and help to build our brand.
With homelessness at record levels there has never been a more critical time to join Crisis and ensure tackling homelessness is firmly on the news agenda.
Each Senior Media Officer will line manage one Media Officer.
About you
You will have significant experience of working in a challenging, fast-paced news and media environment to secure high-profile coverage. The ability to navigate competing priorities and influence senior internal and external stakeholders is essential.
To be successful in this role, you will be able to demonstrate excellent knowledge and experience of working with the media to help secure policy change, demonstrate the ability to secure high-profile consumer media to support income generation and have exceptional news sense, with the ability to take a creative approach when seeking out new media opportunities.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 2nd August at 23:59
Interviews will be held in person, W/C 17th August 2026
Interview process: The interview will consist of a competency-based interview + written task
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Communications and Engagement Officer
Location: Hybrid/remote working (at least 2 days per week based in our Central London office, however we want to get the best from you, so we are open to discussion).
Contract: Permanent, 35hrs p/week.
Peace Direct does not currently hold a sponsorship license and therefore if you do not have the right to work in the UK, we cannot accept your application.
Who we are
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.
The Role
We are looking for a Communications and Engagement Officer to join our busy Fundraising & Communications team. You will play a key role in growing and engaging Peace Direct's audiences to take action for local peacebuilders. You will coordinate and deliver content across email, web and social media channels that increases supporter engagement, conversions and unrestricted income. You will support wider organisational communications including working directly with our partners to collect content, championing ethical, decolonised and values-led communications. You will also provide administrative support to the whole team, contributing to Peace Direct’s visibility, impact and fundraising success.
About You: To join us, some of the skills you will need are:
- Strong organisational skills with experience providing administrative support in a busy team environment.
- Ability to manage competing priorities and build effective relationships with colleagues, supporters, and stakeholders.
- Confident using new systems and following established processes.
- Excellent writing, editing, and digital content management skills.
- Experience using data and analytics to improve performance and engagement.
- Commitment to inclusive, ethical communications and responsible storytelling.
If you are a highly organised communicator with strong digital content skills and a passion for social change, we’d love to hear from you. Apply today and help amplify the voices of peacebuilders around the world.
This permanent position is based in our small, friendly central London office, working alongside a highly committed and diverse team.
Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.
How to Apply
Please submit your CV and a cover letter detailing relevant experience and what excites you most about working in our Fundraising and Communications team via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.
Using AI in your application
At Peace Direct, we understand how useful AI can be in supporting engaging and effective communications. However, we prefer that AI is not relied on in job applications. We are excited to read your unique insights and experiences, which AI often removes. Please ensure your application reflects your own voice and how your ambition aligns with our mission.
We also offer candidates the choice of submitting a video clip, i.e. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.
For the video cover letter, the following should guide your speaking points. Switch the camera off and state the following:
- Your name;
- The job you are applying for;
- Describe your overall skills and abilities (as they relate to the post being advertised);
- A brief description of your work experience (in relation to the post being advertised);
- What makes you qualified for the new position;
- Any additional details that help introduce yourself
You should choose either a written cover letter or a video cover letter, but we request that you please do NOT submit both.
Closing deadline for CV and cover letter is 11:30pm on Sunday 26th July.
Shortlisted candidates will be asked to complete the following before their interview:
- A short supplementary information form
- A task put together by the Digital Fundraising & Engagement Manager and Communications & Engagement Manager
First stage interviews will be held ideally in-person on 6th and 10th August. Second stage interviews will be held on 13th August.
Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).
We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.
Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter
Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.
The client requests no contact from agencies or media sales.
Harris Hill has an exciting opportunity, for an experienced interim Head of Communications to support a National charity whist they recruit on a more permanent basis.
This part time role can be 2-3dpw, on a fully remote basis.
This is a unique opportunity to lead high-profile national campaigns, strengthening the organisations reach across the media and digital landscape, and ensuring staff remain connected, engaged, and inspired by the organisations work.
Role:
National campaigns and public engagement — including our flagship campaign
Media and profile-building — securing high-quality coverage, managing relationships with press, ambassadors, and influencers.
Audience growth and supporter engagement — expanding our network of donors, partners, and advocates
Digital and content strategy — driving a multi-platform approach that positions us as a thought leader in our field and also helps us reach the people who most need our support
Internal communications and culture — ensuring staff feel informed, connected, and part of a shared purpose
Team leadership — jointly leading a skilled communications team and working closely with senior leaders, including the Chair, the CEO and Executive Team and Trustees.
Experience:
Bring a strong track record across PR, campaigns, digital, and internal communications
Be confident leading complex, multi-channel communications activity
Experience navigating complex organisational environments with diverse operational and service functions.
Have experience translating organisational mission into clear, engaging messaging for diverse audiences
Be a collaborative leader, comfortable working in a job share arrangement and across senior teams
Combine creativity with delivery—able to move from strategy to execution at pace
Bring a strategic and pragmatic approach to marketing, with strong attention to brand consistency and discipline.
If you would like to find out more about this amazing opportunity, please apply today, as the client will interview as they see CV's.

