57 Strategic direct marketing officer jobs

We are looking for a Supporter Experience Officer to deliver an exceptional experience to all supporters across the organisation, by implementing a diverse range of personalised communication journeys across a range of channels and audiences to retain support and increase engagement with Battersea.

The ideal candidate will:

• have proven experience in planning, delivering and evaluating direct marketing campaigns across multiple channels, with strong knowledge of direct marketing principles.
• be highly organised and detail-oriented, able to manage multiple complex projects, competing priorities and tight deadlines while maintaining high-quality work with minimal supervision.
• have excellent relationship-management and communication skills, with experience working collaboratively with internal teams and external suppliers, developing clear campaign briefs and effectively communicating objectives, messaging and requirements.
• be proactive and solutions-focused, with strong problem-solving and decision-making skills and a track record of successfully introducing new and improved ways of working.
• be accountable for achieving results and managing income and expenditure within their remit, with strong reporting and analytical skills. They will have excellent written English, strong numerical ability and advanced IT/MS Office skills.
• be an excellent communicator and influencer, able to present, negotiate, build credibility and develop positive relationships with a wide range of stakeholders. They will also demonstrate empathy and resilience when handling sensitive issues and be comfortable working effectively in a changing, high-pressure environment.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: Tuesday 15th September 2026, 11.59pm

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):

First round (Online, via MS Teams) - Thursday 24th and Friday 25th September 2026

Second round (In person) - Week commencing 5th October 2026

For more information about the role, please download our Recruitment pack.

Why join us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.

About the Web and Analytics Manager

We are looking for a Website and Analytics Manager to join our digital team. This role will suit a digital and analytics expert. A proactive, supportive and solution focused digital professional who is keen to hit the ground running, enjoys collaborating with colleagues across the team and wider organisation, and is passionate about adding value.

The Website and Analytics Manager is responsible for the day-to-day management and improvement of our digital platforms, website and their connected tools. As well as analysis and reporting of results, content creation and more. This person is a technical expert and will play a crucial role in how we develop our digital channels.

Relationship management across the Charity and with third party suppliers is also a key part of the role.

What you’ll be doing

• Day to day ownership of the web ecosystem including royalmarsden org, subdomains, microsites and donation platforms including managing relationships with third party agencies and suppliers to maintain and improve these platforms.
• Work with the Senior Digital Manager to set the strategic direction for our websites and associated digital experiences, ensuring alignment with organisational priorities, supporter needs and fundraising objectives
• Manage website improvements and Manage website improvements and performance optimisation work, including CRO, SEO and core web vitals, driving continuous improvement of our supporter journeys and embedding a data led approach. 
• Lead the web team, line managing the Digital Officer and Senior Digital Officer, supporting the effective allocation of resources across the team, coaching direct reports and fostering a high performing team culture.
• Manage the Digital Officer and Senior Digital Officer to deliver relevant, engaging, optimised and audience centred content, landing pages and digital journeys across various digital channels, and overseeing the website content calendar and campaign content deploys.
• Work alongside Marketing and Digital colleagues to ensure our project planners are up to date and website content is in line with our wider audience journeys and content needs. 
• Partner with teams across the charity to understand user and organisational needs, to deliver a range of projects and campaigns, including fundraising campaigns.
• Analyse and interpret website analytics data, communicate results to the wider team and use insights gained to inform and direct positive change. 
• The Website and Analytics Manager also owns the relationship with a third-party agency to deliver improvements to our tracking set up, and ensures compliant, accurate and reliable data collection. 
• Ensure the website platforms are secure, accessible, scalable and complaint with all relevant regulation and legislation. 
• Work with the Senior Digital Manager and Head of Digital Content and Engagement to develop and manage the website budget, contributing to business planning, forecasting, and monitoring spend. 
• Work to improve digital literacy across the charity alongside Marketing and Digital colleagues, training colleagues in how to use our CMS and other key digital skills such as data and insights.
• Occasional out of hours support where required for critical website/campaign related activity. 
• Keep up to date with digital technology and share this knowledge with colleagues both within the digital team and across the wider Charity team.

About you - The successful candidate will need:

• Experience of working on CMS systems, knowledge of headless CMS systems would be an advantage.
• Experience managing digital agencies, developers and third party suppliers.
• Knowledge of UX and digital user journeys.
• Understanding of PPC advertising.  
• Experience of line management  and developing junior digital staff, including coaching, performance management and workload prioritisation.
• Experience of creating content for websites, including a strong understanding of SEO and CRO principles.
• Understanding and experience using  website reporting systems e.g Google Analytics , Hotjar, Google search console. 
• Interest in digital technologies, fundraising/donation platforms and innovation within the charity sector.
• Excellent communications skills, particularly within stakeholder management.
• A proactive, solution focused approach to prioritisation and workflow management.
   

The following are beneficial but not essential:

• Experience owning and developing digital products, platforms or websites, including roadmap planning and prioritisation.
• Experience managing budgets, forecasting expenditure and monitoring performance against management accounts.
• Project management, digital publishing and any related software technology training.
• Experience of working within a fundraising organisation.
• Analytics training.
• Paid advertising training/skills.
• Strong team ethos with a track record of collaborative and supportive working.
• Experience managing Google Ad Grants and/or Google Ads accounts, including campaign optimisation, reporting and compliance with programme requirements.
• Experience managing budgets, forecasting expenditure and monitoring performance against management accounts.

If this sounds like you, we’d love to hear from you!

What we offer

• Hybrid working between home and Chelsea with travel to Sutton once a month.
• Flexible working around our core hours of 10am to 4pm.
• 27 days annual leave rising with length of service.
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service).
• Training, support and development opportunities.
• Access to the blue light discount scheme and other discounts opportunities.
• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more.
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.

Inclusion matters

• We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role

Contract:Full-time, permanent (we are open to conversations about flexibility so please ask)

Location:Remote, with significant travel across all corners the UK and monthly visits to our London office

This is an exciting new opportunity in the Strategic Communications Team at the Foundation.

You’ll play a key role setting up and organising a varied programme of visits, to engage more people in our mission and ultimately help more people in England and Wales to say “I’m in a good place,” “My home is a good place to live,” and “My community is a good place to belong”.

Bringing strong organisational, relationship-building abilities and creativity, you’ll arrange visits for senior stakeholders – MPs, philanthropists, trustees, partners, and executives from Lloyds Banking Group, to community-led groups we’re funding and local areas driving systems change.

Through thoughtful engagement, you'll build lasting relationships and raise awareness of social issues, to ensure visits generate meaningful impact.

You will support colleagues and partners to maximise opportunities, follow up actions, and effectively generate and use content, stories, videos and images to tell powerful stories.

Importantly, you’ll ensure community-led organisations experience these visits as supportive and beneficial, and that their voices are centred in all that occurs and follows, aligning with our mission to foster community-led change.

About You

You are highly organised, with experience coordinating events, or visits involving

multiple stakeholders. 

Alongside strong communication skills, with an understanding of how to apply

organisational narratives to local activity, you’ll have the ability to balance competing priorities.

You will bring experience partnering across teams and directorates along with excellent

relational skills to build trust and rapport with internal and external stakeholders.

How to Apply 

Please click ‘Apply for this job’ to be redirected to the application form. 

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Monday 21 September 2026, 12 noon

First Interviews:  Tuesday 29 September 2026 (online)

Second Interviews:  Tuesday 6 October 2026 (in person – London Office)

#Visits And Communications Officer #Visits Officer #Communications Officer #Visits Coordinator #Communications Coordinator #Visits And Communications

ROLE DESCRIPTION

As Marketing Officer, you will report to our External Relations Manager, playing a central role in driving Get Further’s visibility and growth through maintaining our digital platforms and driving campaigns focused on forming and retaining partnerships.

You will help Get Further to reach more students by designing and delivering creative multi-channel B2B marketing campaigns that promote our tuition programmes, CPD and curriculum resources to FE colleges, training providers and councils.

You will also be responsible for the day-to-day delivery and maintenance of our digital channels, creating compelling written, graphic, photographic and video content, managing our website and email marketing, and using analytics to refine and strengthen performance.

Alongside digital delivery, you will contribute to our wider work by creating collateral for and supporting with the delivery of conferences and events, sourcing stories from the students and teachers we support, collaborating with our fundraising and recruitment teams on their campaigns, and supporting our wider team to deliver impactful and brand aligned external communications.

Key responsibilities include:

Marketing Campaigns & Partnerships

• Plan and deliver multichannel B2B marketing campaigns that attract new partners and support renewals, using social media (primarily LinkedIn), email marketing, letter campaigns and other channels creatively and strategically.
• Use audience maps, value propositions and key messaging guides to tailor content to our different audiences (FE colleges, training providers and councils), ensuring alignment with the Get Further brand.
• Lead the creation of high‑quality marketing collateral (leaflets, banners, videos, case studies, graphics) that strengthens our brand and supports direct sales.
• Support the planning and delivery of events and campaigns that showcase Get Further’s mission, impact and thought leadership.
• Use a marketing funnel to track and analyse lead generation and conversion, making data-driven recommendations that allow the marketing and sales teams to improve processes.
• Coordinate award submissions that raise the organisation’s profile, working with colleagues to compile compelling applications.

Digital Content & Platform Management

• Plan and deliver high‑quality, creative social media content and campaigns that advance our digital strategy and deepen audience engagement.
• Design engaging graphic and video assets using Canva, Adobe Creative Suite and other tools.
• Capture high‑quality photo and video content of events and programmes in action.
• Maintain and update the Get Further website, using WordPress to optimise content, improve user experience and reflect organisational priorities.
• Support with the creation and publication of blog content, including drafting, editing, proofreading and uploading posts.
• Track and analyse the performance of digital content and campaigns, using analytics tools to generate insights and recommend data‑driven improvements.
• Play an active role in shaping our digital content strategy — identifying new opportunities, spotting trends in audience behaviour, and proposing creative approaches to strengthen engagement and reach.

Storytelling and impact reporting

• Support the promotion of Get Further’s impact reports through digital content and event delivery.
• Work with colleagues to source powerful stories from students and teachers, developing and ensuring all content aligns with our ethical storytelling policy

Branding & Team Support

• Assist colleagues with the design of external documents and assets, ensuring they are user‑friendly, professional and aligned with brand guidelines.
• Create and maintain written guides, templates, trainings and brand tools that help the team communicate consistently and confidently.
• Respond to internal requests for branding and communication support.
• Work with the Fundraising Officer to maintain an organised central library of storytelling assets, including narrative content, photos and videos.
• Support recruitment campaigns by creating content that showcases the benefits of working at Get Further.

Person specification

We are seeking a highly-motivated, detail-oriented and creative Marketing Officer who is eager to progress their career in education charity communications.

You will be a compelling storyteller who cares deeply about communicating the experiences of the young people and adults we support, and has a strong set of written, video editing and design skills that enable you to tell these stories with clarity and impact.

You will be ambitious to take on a leading role in driving our marketing activities, proactively generating and sharing ideas, and bringing a strong set of project management skills that enable you to take ownership on campaigns - from concept, to delivery to evaluation.

You will take pride in delivering excellent campaigns and eager to continuously learn and improve. You will have a critical eye for your own work, double and triple checking every aspect to ensure high-quality output, proactively seeking feedback and setting aside time to reflect and evaluate within a busy workload. You will be confident using data to understand performance and analytically minded in using insights to improve both your work and make recommendations for how the wider organisation can improve our strategy and processes.

You will be curious to learn about our organisation and audiences, proactively seeking opportunities to learn more about who we are and what we do so that you can communicate about our work to the highest standard and develop a coherent strategic vision for our marketing work.

Your strong time management skills will mean that you are comfortable working at pace and have the agility to respond to changing priorities and contexts.

For the right candidate, this role offers meaningful opportunities to develop new and existing skills, take on additional responsibilities, and progress internally as you help shape and deliver impactful marketing campaigns that benefit the young people and adults we support.

How to apply

Your application must include:

• A CV of no more than 2 sides of A4; and
• A supporting statement which includes your answers to the following three questions:

1. Why do you want to work for Get Further? (250 words);
2. For the following three areas of the “Role Description” section of the job specification, outline which of your projects/work to date demonstrates that you would be successful in this role:
   • Marketing campaigns & partnerships
   • Digital content & platform management
   • Branding & team support
3.  If your application is successful, what two aspects of the role would be the biggest challenge for you, and how would you overcome these challenges? (300 words)

Please submit your application via our website by 9am on Thursday 10 September.Incomplete applications will not be processed.

Shortlisted candidates will be invited to a first-round interview taking place in the morning on the 15, 16 and 17 of September.

Second round interviews will take place week commencing 21 September.

This is a UK-based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your covering email. Get Further is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010. Please let us know if you require any reasonable adjustments to be made throughout the recruitment process.

Work Location: Hybrid remote in London

Could you turn bold ideas into campaigns that inspire people to give, volunteer and take action?

Mercy Ships UK is entering an ambitious period of growth and we’re looking for an exceptional Head of Marketing to help turn that ambition into impact.

This is an exciting opportunity to support the operational engine room of marketing at Mercy Ships UK, ensuring our fundraising, volunteering and brand priorities are transformed into compelling, integrated campaigns that reach the right audiences and deliver measurable results.

Mercy Ships operates hospital ships that bring free, life-changing surgical care and medical training to people who otherwise have little or no access to safe healthcare. Behind that extraordinary mission sits an equally important challenge: engaging more supporters, growing income, recruiting more volunteers and helping more people discover the work of Mercy Ships.

That’s where you come in.

Reporting to the Director of Communications and Engagement, you’ll lead a multidisciplinary marketing delivery team spanning creative, content, digital and project coordination. You’ll bring together people, ideas, channels and priorities to make sure great strategies become brilliantly executed campaigns.

You’ll oversee the campaign journey from brief to launch and evaluation, shaping creative ideas, coordinating digital and offline activity, improving workflows, managing resources and using insight and performance data to continually improve what we do.

You’ll work closely with colleagues across Fundraising, Volunteering, Strategic Communications, Communities and Engagement, Digital and the wider global Mercy Ships network. This is a highly collaborative role where your ability to influence, prioritise and bring clarity to complex activity will be just as important as your marketing expertise.

We’re looking for someone who combines creative judgement with operational discipline.

You’ll know what makes a great campaign, but you’ll also understand everything that needs to happen behind the scenes to deliver it successfully. You’ll be comfortable moving between creative conversations, campaign planning, digital performance, budgets, stakeholder discussions and team leadership.

You may already be a Head of Marketing, or you could be an experienced senior marketing or campaigns professional ready to take the next step. What matters most is your track record of leading integrated campaigns, managing multidisciplinary teams and turning organisational priorities into marketing activity that delivers results.

This isn’t a role for someone who simply wants to maintain what already exists. We’re strengthening how marketing works across Mercy Ships UK, building greater integration between digital, creative, content and campaign delivery and creating a more resilient in-house capability for the future.

You’ll have the opportunity to shape those ways of working, develop the team and help create a marketing function capable of supporting Mercy Ships UK’s ambitious plans for growth.

And ultimately, the campaigns you help deliver have a purpose far beyond marketing metrics.

They help raise the funds, recruit the volunteers and build the awareness that enable Mercy Ships to bring hope and healing to people around the world.

If you’re an experienced marketing leader who loves making great ideas happen and you want your expertise to contribute to something genuinely meaningful, we’d love to hear from you.

Summary of some of the main duties for full details and how to apply visit the website link provided.

•Lead the development and delivery of integrated marketing campaigns across HOME’s full artistic, engagement and membership programme, working collaboratively with internal teams and external partners.
•Collaborate with the Head of Digital to plan and deliver integrated campaigns, ensuring messaging is consistent across digital and physical channels and guided by audience insight. 
•Lead the development of campaign messaging and positioning, ensuring clear, consistent and compelling communications tailored to HOME’s target audiences across different artforms and initiatives. 
•Partner with the Head of Digital to design and deliver multi-channel marketing campaigns across HOME’s entire programme, ensuring they meet or exceed income targets and contribute to audience growth. 

•Work closely with the Head of Digital to apply audience insights and segmentation in campaign planning and creative delivery. 
•Lead HOME’s media buying. Plan and manage out-of-home advertising strategies, ensuring creative alignment, timely delivery, precise targeting and budget control. 
•Be the lead for HOME Communications, Manage HOME’s relationships with PR agencies and build successful relationships with media partners and influencers. 
•     Manage freelance marketers and designers – briefing, negotiating and overseeing delivery. 
•Collaborate with visiting companies, artists, producers, funders and distributors to maximise shared marketing opportunities and ensure strong promotional presence. 

Team: Marketing and Communications

Reports to: Director of Audiences

Responsible for: 3 People

Marketing & Communications Manager

Bath Preservation Trust, Bath, 35 hours per week • £40,000 per annum

Bath Preservation Trust (BPT) is looking for an experienced Marketing & Communications Manager to lead marketing, digital engagement and communications across our four museums and wider charitable work in the World Heritage City of Bath.

This is a key role for a creative storyteller and strategic marketer who can grow audiences, strengthen brand recognition and deliver high‑quality, multi‑channel campaigns.

About the Role

You will shape and deliver BPT’s marketing and communications activity, including:

• Strategic leadership – creating a new MarComms Strategy and commissioning external specialists
• Campaign development – producing compelling multi‑channel campaigns to increase reach and visitor numbers
• Digital management – updating websites, delivering PPC advertising and leading organic social media
• Press & PR – preparing press releases and building media relationships
• Publications & collateral – overseeing leaflets, e‑newsletters and key annual publications
• Audience insight – using data, KPIs and segmentation to inform decisions
• Line management of the Digital Content Executive

About You

We’re looking for a confident communicator with:

• Minimum three years’ experience in marketing/communications within arts, heritage or tourism
• Proven success in growing audiences, driving KPIs and delivering commercial impact
• Strong digital skills across social media, PPC, SEO and content creation
• Excellent copywriting and storytelling ability
• Experience managing budgets, contracts and external suppliers
• Strong analytical skills and understanding of ROI
• Ability to work collaboratively with staff, trustees, partners and media

Our values: Authentic, Engaged, Inclusive, Informed, Responsible.

Benefits

• Positive, collaborative working culture
• Flexible working arrangements
• 34 days annual leave (including public holidays)
• Employee Assistance Programme
• Cycle to Work scheme
• 0% season ticket loans
• Death in Service benefit

How to apply

If you would like to apply for the above role, please complete the short application form and email it along with your CV and a covering letter outlining the skills, knowledge and experience you could bring to the role. See our website for further details..

We realise that text-based applications do not suit everyone, so if you would like to apply in a different way, require information in a different format, or need any other support with your application, please get in touch 

Bath Preservation Trust is committed to Equality, Diversity and Inclusion.

We will particularly welcome applications from people from those sections of the community who are under-represented in Bath Preservation Trust and in the wider heritage sector including Global Majority and / or disabled applicants.

For further information about the roles including the job description, person specification and application form, please see the links below.

We would also be grateful if you could complete the anonymous equal opportunities data monitoring form below (this is voluntary).

Closing date: Monday 7th September 2026

Interviews: Tuesday 22nd or Friday 25th September

As our freelance Chief Growth Officer, you will lead Symphony’s growth across audiences, income, visibility and strategic partnerships. Working closely with the Founder & CEO, COO and CPO, you will shape how more people discover, experience and support our work with young people from marginalised communities.

You will oversee communications and marketing, strengthen Symphony’s brand and public voice, and grow audiences for our events, films, podcasts and digital content. You will also develop corporate sponsorships, strategic partnerships and regular giving, while increasing the reach and income potential of Symphony Studios and our live, digital and community activities.

This hands-on strategic role is suited to an entrepreneurial builder with senior experience in marketing, communications, partnerships or income generation, and a strong record of growing audiences and securing support.

This is a freelance role for four days per week, offered through an initial six-month service-level agreement. It is hybrid, with three days per week onsite working at Symphony Studios in Tulse Hill.

The Head of Fundraising will work closely with our Chief Executive and will be responsible for developing and delivering a strategic fundraising programme that generates sustainable income and supports the organisation's growth aligned to ambitions. As a member of the senior leadership team, the postholder will provide strategic direction, lead fundraising initiatives across multiple income streams, build high-value partnerships and embed a culture of fundraising and income generation across the Trust, helping teams understand their role in supporter engagement and income growth.

The role will oversee all fundraising activity, including major donors / sponsors, corporate partnerships, individual giving, community fundraising, legacy giving, and fundraising events. The postholder will also have responsibility for overseeing and working closely with the Communications and Marketing team to shape compelling cases for support and ensure our impact is clearly communicated to supporters and partners.

The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners. 

Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.

ABOUT THE HYGIENE BANK 
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.

At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change. 

You can read more about our work on our website.

KEY RESPONSIBILITIES 

1. Communications Plan and Content Creation

• Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities. 

• Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral. 

• Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines. 

• Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners. 

• Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol. 

• Oversee approval processes, brand resources and organised filing systems for communications materials. 

2. Digital Strategy and Implementation 

• Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns. 

• Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment. 

• Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer. 

3. Ambassadors and Influencers 

• Build and nurture relationships with ambassadors, influencers and public supporters. 

• Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities. 

• Identify opportunities to amplify diverse lived experiences and voices. 

4. Events and Campaigns 

• Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners. 

• Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media. 

• Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements. 

5. External Engagement and media 

• Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets. 

• Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging. 

• Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities. 

• Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity. 

• Manage suppliers, agencies and freelancers, including budgets where required. 
   

6. Data and Monitoring 

• Monitor communications performance using analytics and performance data, ad use insights to improve performance. 

• Prepare an annual review of communications performance and learning to inform future planning. 

7. Team and Internal Communications 

• Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging. 

• Line manage, support and develop the Communications Officer, empowering them to succeed in their role. 

• Provide responsive and practical communications support to colleagues across the organisation. 

 
PERSON SPECIFICATION 

With a strong alignment to The Hygiene Bank’s values, you will have: 

• Outstanding written communication skills across a range of media, from social media content to case studies. 

• A creative mindset, with the ability to find engaging and innovative ways to communicate our work. 

• An appetite for change, learning and continuous improvement. 

• Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure. 

• Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations. 

• Experience of line management, with the ability to support, develop and empower others. 

• A proactive, collaborative and can-do approach. 
   

This job description and person specification outlines the major components of the role but is not intended to be exhaustive. 
 
EXPERIENCE 

With experience working in communications and/or marketing, you will be able to demonstrate: 

• Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms. 

• Strong copywriting skills, adapting content for different audiences, channels and formats. 

• Experience producing high-quality marketing and communications materials across digital and offline channels. 

• Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders. 

• Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms. 

• Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential. 

TERMS AND CONDITIONS 

• Salary: £38,000 

• Full time role, or four days per week.

• Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered. 

• Applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 

Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

Interview dates: from W/c 14th September 2026 

Over the past decade, Escapeline has become a recognised leader in the prevention of child criminal and sexual exploitation across the South West. Through awareness raising, education, direct intervention, family support, professional training and strong partnership working, we have empowered thousands of children, young people, families and professionals to better understand, identify and respond to the risks of exploitation.

Our work has never been more important. As the nature of exploitation continues to evolve, so too must our response. We are therefore seeking an exceptional Chief Executive who can provide visionary leadership, inspire confidence among stakeholders, strengthen strategic partnerships and ensure Escapeline continues to be at the forefront of protecting vulnerable children and young people.

Building on our strong foundations, we see significant opportunities to expand our reach and deepen our impact, particularly across Dorset and Wiltshire, where support for the charity remains strong and continues to grow. The successful candidate will have the opportunity to shape the next chapter of our development, broadening our influence, diversifying income streams, enhancing our services and securing long-term sustainability.

While preventing the exploitation of children will always remain our core purpose, we are equally committed to supporting the wider impact that exploitation has on families. Our specialist helpline and parent support community provide a vital source of guidance, understanding and hope for families who often feel isolated and overlooked by traditional support services. We are determined to strengthen and expand this provision, ensuring that no family faces these challenges alone.

We are looking for a leader who combines strategic vision with emotional intelligence, commercial awareness with compassion, and ambition with an unwavering commitment to our values. You will lead a dedicated team, work alongside an engaged and supportive Board of Trustees, and build on a reputation that has been earned through years of trusted and impactful work.

Most importantly, you will have the opportunity to make a lasting difference to the lives of children, young people and families at a time when that difference is urgently needed.

If you are inspired by our mission and share our ambition to create safer futures for children and young people, we would be delighted to hear from you.

Are you an experienced operational leader looking for the opportunity to help shape the future of a growing, ambitious and values-led charity?

Project 21 is looking for its first Chief Operating Officer to join us at an exciting point in our development, strengthening the organisation behind our services and helping us achieve even more for people with Down’s Syndrome and their families.

Project 21 is a growing charity providing opportunities, support and experiences for people with Down’s Syndrome across Suffolk, Essex and Cambridgeshire. Our work includes community-based learning, performing arts, residential trips, employment opportunities and family support, all underpinned by our belief that people with Down’s Syndrome should have every opportunity to belong, believe and achieve.

As Project 21 continues to grow, we are looking for an exceptional Chief Operating Officer (COO) to work alongside our CEO & Founder and provide strategic and operational leadership across the organisation.

This is a newly created role and a genuine opportunity to help shape the next chapter of Project 21.

The COO will lead our day-to-day organisational operations, providing oversight across people, services, finance, systems, governance, compliance and organisational development. You will lead and support our Senior Leadership Team, strengthen systems and processes, develop leadership capability and ensure our growing organisation remains safe, effective, sustainable and true to its values.

Crucially, the role will create greater capacity for our CEO to focus on Project 21’s long-term future, including strategic partnerships, fundraising and our ambitious Big Build vision.

We are looking for someone who combines strong operational and organisational leadership with excellent people skills. You will be comfortable moving between strategy and delivery, developing senior leaders, making decisions, improving systems and bringing clarity to a busy and evolving organisation.

You do not necessarily need to have been a COO before. We are interested in experienced senior leaders who can demonstrate the skills, judgement and leadership capability required to step into an organisation-wide role. Experience within charities, social care, SEND, education or another people-focused organisation would be particularly valuable.

This is an office-based leadership role at our Clubhouse in Suffolk, reflecting the importance we place on visible, accessible leadership and being connected to our members, families and colleagues. The role will also involve travel across Project 21 locations and to external meetings.

What we’re looking for

We’d particularly love to hear from someone who:

• Is an experienced and confident senior leader
• Is an excellent people manager who enjoys developing others
• Can translate strategy into effective operational delivery
• Has experience of organisational growth and change
• Understands good governance, HR, finance, risk and compliance
• Can develop effective systems and improve organisational efficiency
• Is comfortable making decisions and taking accountability
• Can build strong relationships with colleagues, families, trustees and external partners
• Shares our commitment to inclusion and person-centred practice
• Is excited by the opportunity to help build something, rather than simply maintain what already exists

Above all, we are looking for someone who understands that strong operations are ultimately about people. Someone who can bring structure without unnecessary bureaucracy, accountability without losing warmth, and professional leadership while protecting the culture that makes Project 21 special.

Salary: £55,000–£60,000 per annum
Hours: 40 hours per week Mon-Fri, with occasional Saturday on-call hours
Location: Project 21 Clubhouse, Brightwell Barns, Suffolk

If you are excited by the opportunity to play a significant role in the future of an ambitious charity and help us build the organisational foundations for our next stage of growth, we would love to hear from you.

Role: Head of External Relations
Salary Band: £40,000 - £65,945 gross per annum
Contract: Permanent
Hours: Full Time
Location: Woodstock, Oxfordshire. We value in-person collaboration and this role is primarily office based, with flexibility available where appropriate and regular travel across the UK.

About Us

Plunkett UK is a national charity supporting people in rural areas to set up and run successful community-owned businesses. These businesses, from shops and pubs to woodlands and farms, provide vital services, create local jobs, strengthen rural economies and bring people together. We've championed community ownership for over 100 years because it delivers thriving, inclusive and resilient places.

About the Role

We're looking for an ambitious and strategic Head of External Relations to lead delivery of Plunkett UK's Stronger Movement strategic priority, helping to grow our visibility, influence, membership and external relationships.

This is a senior leadership role with a particular focus on strengthening our communications and marketing. You'll help ensure Plunkett's impact, expertise and role within the rural community business movement are better understood by community businesses, funders, policymakers, corporate partners and other key stakeholders. Working closely with the Chief Executive and leading a multidisciplinary team, you'll develop compelling communications, build our profile and ensure our voice is heard where it matters most.

You'll also lead the development of our membership strategy, helping us strengthen and grow the rural community business movement, while providing strategic oversight of our policy, public affairs and research work. The role offers an exciting opportunity to shape how Plunkett is perceived externally, build influential relationships and contribute directly to the organisation's long-term sustainability and impact.

The successful candidate should have the following skills and attributes:

• A strategic communicator – able to turn complex ideas into clear, persuasive and memorable messages.
• Marketing-minded – focused on audiences, positioning, reach and converting awareness into action.
• Creative and proactive – bringing ideas, energy and momentum rather than waiting for direction.
• A strong leader and coach – able to inspire colleagues, build confidence and create ownership.
• Collaborative – comfortable working across teams and through other managers to achieve shared goals.
• Commercially aware – able to connect external relations activity with membership growth, partnerships, fundraising and wider organisational sustainability.
• Politically astute – confident operating with senior stakeholders while maintaining Plunkett’s independence and apolitical stance.
• A relationship builder – able to develop trusted relationships with members, funders, policymakers, partners and suppliers.
• Accountable – committed to Plunkett’s principle of listening first and acting second, using evidence and insight to guide decisions.

Closing date for applications: 9am on Monday 28 September
Interview date: In person w/c 5 October

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond ‘protected characteristics’ to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve.

No agencies please.

Registered Charity: 313743

Job Title: 

Salary:   £55,000 to £60,000 per annum

Band:  Senior Leadership Team

Contract length: Permanent - 35 hours per week, full time.  Hybrid working

Location:London-based, primarily Guildhall (EC2V 7HH) and Bow Lock (E3 3JY), with work across Thames21 project locations.                                                       

Responsible to: Chief Executive

Responsible for: Improving Rivers Managers and associated staff.

About Thames21:

Thames21 is an environmental charity which works across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis by restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.

Diversity at Thames21

Thames21 is committed to building a diverse and inclusive organisation that reflects the communities we serve across London and the Thames Basin. We welcome applications from people of all backgrounds, cultures, and lived experiences.

Purpose of the role

Lead and grow Thames21’s Improving Rivers Team to deliver high-quality river restoration, catchment management and environmental evidence programmes, while contributing to organisational growth and strategic partnerships.

Key relationships

Chief Executive and Senior Management Team, Improving Rivers Managers, Finance, Fundraising/Partnerships, external partners including the Environment Agency, water companies, local authorities, GLA and mayoral bodies, academic partners, environmental NGOs and funders.

Main duties and responsibilities

1) Strategic leadership & portfolio growth

· Lead the strategic development of the Improving Rivers portfolio, setting clear objectives and outcomes aligned to Thames21’s plan (2023–2028).

· As a member of the Senior Management Team, contribute to organisational strategy, financial sustainability, risk management and culture across Thames21.

· Translate strategy into actionable delivery plans with measurable targets and milestones.

· Embed effective monitoring & evaluation across projects and programmes to evidence impact and inform decision‑making.

· Contributing to organisational risk management and business planning.

· Champion innovation and the use of environmental/nature finance mechanisms where appropriate to scale delivery.

2) Programme oversight, quality & compliance

· Direct and support Improving Rivers Managers to deliver a coherent programme of work across river restoration, evidence, and catchment partnerships.

· Enable cross‑team collaboration (with the Engagement & Learning Team and others) to maximise multiple benefits for people and nature.

· Ensure robust project governance, risk management and reporting. Oversee Health & Safety and CDM compliance and safe systems of work.

· Act as one of the Duty Senior Managers in the weekend cover rota

· Establish and maintain portfolio measurement indices and ensure timely data entry into Thames21 platforms.

3) People leadership & culture

· Lead, motivate and develop Improving Rivers Managers; set clear objectives, undertake regular 1:1s, appraisals and PDPs.

· Foster an inclusive, collaborative and high‑performance culture.  Ensure staff wellbeing and professional development.

· Plan and chair IR team and managers’ meetings. Maintain effective internal communications and knowledge‑sharing (e.g., SharePoint).

4) Finance, funding & organisational development

· Hold delegated authority for budget setting and expenditure sign‑off within the portfolio.  Ensure accurate financial planning, management and reporting.

· Support development of high‑quality bids and funding agreements (statutory, partnership and philanthropic), including large strategic bids and environmental market opportunities by providing technical expertise, programme design and partner engagement.

· Work with Finance and Fundraising to strengthen controls, update relevant policies/processes, and ensure audit‑ready documentation.

· Contribute to whole‑organisation systems, policies and processes that support effective delivery and financial resilience.

6) External relations & advocacy

· Represent Thames21 with senior stakeholders (e.g., Environment Agency, water companies, GLA/mayoral teams, local authorities, eNGOs, funders, corporate partners and the Rivers Trust).

· Build and steward strategic partnerships and alliances that enable delivery at scale and unlock new funding and policy influence.

· Act as a confident spokesperson for Thames21 when required.

7) Reporting, governance & data

· Ensure timely and accurate portfolio reporting for SMT and Board, including dashboards/infographics and risk register updates.

· Promote effective use of organisational systems and data within the team to improve efficiency and data quality.

Key performance indicators (portfolio‑level)

· Water quality - monitoring & investigation: improved evidence base and prioritisation of pollution sources for resolution.

· Improving water quality - implementation of evidence‑based actions at catchment scale.

· Flows - natural flood management outcomes and strengthened drought/low‑flow resilience.

· River/wetland enhancement, restoration & connectivity - ecological condition and connectivity improved.

· Catchment‑based approach - strengthened hosting and partnership effectiveness.

Other Duties

This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description. For more information and how to apply 

Additional Information

· The role may require occasional evening and weekend work. Travel across London and the Thames Basin as needed.

· 25 days annual leave (plus public holidays) and office closure between Christmas and New Year; flexitime/TOIL.

· Auto‑enrolment workplace pension with NEST with 8% employer contribution

· Laptop and mobile phone for company use; season‑ticket/bike loan (interest‑free).

· 24/7 access to our employee assistance programme.

Please follow thw application instructions later on in the Charity Job application process 5pm on Friday 2 October 2026. Please mark the reference of your application (HIR0926). 

We appreciate the time you will have taken to apply to this role, and we do appreciate that it is disconcerting when you don’t hear back from a role you have applied for. However, due to the high number of applications we expect to receive,we are unable respond to or give feedback on individual applications, but we do want to be able manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion.