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Page 27 of 44
E1, London (On-site)
£35,020 per year
Full-time
Contract (Fixed-Term Contract until March 2026)

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Job description

About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.

The ideal candidate

To be considered for this role, you should be able to:

  • Navigating the London Borough of Tower Hamlets, working with people who have a higher complexity in substance use and need additional support from multiple services.
  • To work in a trauma informed and person centred way, empowering the client to make informed choices around their care and support
  • Conducting street outreach with partner agencies to identify and locate people on your caseloads, who are sleeping rough.
  • Managing a caseload of clients
  • Attending partner agency meetings relating to rough sleeping & hotspots in the borough.
  • Providing targeted harm reduction advice and information to individuals around the risks associated with drug or alcohol use and supporting people to improve their health and wellbeing.
  • Signposting individuals to other support services inclusive of substance use, based on individual need.
  • Removing the stigma of homelessness and for those who use substances and/or alcohol
  • Breaking the barriers of which people experiencing homelessness face, when trying to access needed services

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

  • 27 days holiday plus bank holidays
  • Pension scheme
  • Cycle to work scheme
  • Season ticket loan
  • Employee assistance programme
  • Access to shopping discounts
  • Learning & development opportunities
  • Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 11 December 2025 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Application resources
Posted by
Providence Row View profile Organisation type Registered Charity Company size 0

We tackle the root causes of homelessness to help people get off, and stay off, the streets.

Posted on: 16 December 2025
Closing date: 15 January 2026 at 23:30
Job ref: 18-25
Tags: Housing, Homelessness, Monitoring and Evaluation, Safeguarding