How to become a
Support Worker

Estimated salary £20,000
Top location North West

Evolution of a Support Worker

Support Worker


1-2 Years

Senior Support Worker

£26, 000

3-4 Years

Support Manager


5-6 Years

What's it really like?

Is it right for me?

  • You want to have a positive impact on the lives of others.

  • You’re an attentive person, a good listener, are perceptive to emotional needs and can provide good counsel.

  • You have a desire to practically help those who may not be able to help themselves. Working on the frontline, you’ll physically be giving support to those who need it most.

  • You’re patient, emotionally strong and are completely non-judgmental.

Necessary qualifications

  • No formal qualifications are necessary. But Secondary level health and social care qualifications will help put your CV on the top of the pile.

  • GCSE Maths and English grade A-C can be an advantage.

  • It may help to have NVQ or SVQ qualifications if you are pursuing senior roles.

  • For managerial positions you may be expected to complete a diploma in health and social care up to leadership level: for further information on this see “skills for care”.

Useful additional experience

  • Some experience, either personal or voluntary, of providing care or working with vulnerable people. This can be from a volunteer position, or even working with a family member who has specific needs.

  • A driving license may be required if you’re not working at a fixed location.

  • Any paid or unpaid experience in health and social care setting.

  • Experience of dealing with the general public, this can be from previous employment or voluntary positions. Even dealing with customers in shop, pub or café can give you some advantage.

Day to day

  • Dealing with the daily practical needs of a number of clients, also providing emotional support and guidance with day to day problems.

  • Helping vulnerable people live independently. Generally this is going to be by performing ordinary tasks for them, depending on their needs. Cooking, cleaning, shopping and even helping with financial skills could all be part of your job.

  • Helping clients navigate government services, other organisations, liaise with their families and any other groups they encounter on a daily basis.

  • Myriad other tasks, such as arranging leisure activities, providing advice on benefits & finance, working through drug & alcohol issues and many others.

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