How to become a
Charity Administrator

Estimated salary £25,000
Top location Greater London

Evolution of a Charity Administrator

Junior Administrator

£15,000

1-2 years

Administrator

£20-25,000

3-5 Years

Executive Administrator

£30,000

5-10 years

What's it really like?

Is it right for me?

  • You’re the highly organised type, everything needs to be in its place. Attention to detail and management of multiple tasks are your strong suits.

  • The smooth operation of an organisation sounds like a good job to you. You’re practical and would like to be the person who makes a plan reality.

  • You are looking for an office based position and are happy to carry out a wide variety of tasks, ranging from clerical duties to correspondence and accounts.

Necessary Qualifications

  • There are no absolute qualifications requirements. Though occasionally positions can be advertised as graduate roles. Your degree discipline is not usually relevant to these positions.

  • You will not be expected to have an endless list of qualifications, but having some of the following will help push you ahead of the crowd…

  • GCSE Maths, English, Science A-C or equivalent. BTECs’ NVQs’ and diplomas in business administration.

  • But you may be required to have sector specific qualifications, such as health and social care diplomas for work involved in the care sector, or fundraising qualifications for administrating a fundraising database.

Additional Experience

  • For administration jobs, quality work experience is more important than qualifications.

  • Demonstration of good administrative experience, even if it’s voluntary is a better idea than highlighting your educational achievements.

  • A certain degree of IT experience and computer literacy is essential, as well as good typing skills and a reasonable telephone manner.

  • You’ll be expected to have some working knowledge of business operations, the structure of an organisation and how to manage meetings including taking minutes.

  • Social and interpersonal skills are very important. A charity administrator will bridge the gap between many different areas of the organisation.

  • You’ll need to be flexible and be able to learn quickly how the different areas of the charity interact and operate.

  • Secretarial and receptionist work can be directly transferable and often consists of many of the same duties.

  • Moving into administration work can be an opportunity for a career change front of house jobs to an office based positions.

Day to day

  • Dealing with the day to day correspondence of the charity. This could mean answering telephone calls, responding to e-mails and dealing with the post.

  • Recording the events of meetings, planning sessions and discussion of projects. Producing accurate and detailed minutes which can easily be referred back to but other staff members.

  • Document management, record keeping and filing. Data entry and typing work may also be involved, as well as the drafting and design of documents which will be used in correspondence.

  • Management of office stock such as stationery, refreshments and orders which may be specific to the charity. You’ll create stock lists and ensure all essential items are kept replenished.

  • Involvement in financial administrations such as creating purchase orders and effectively organising invoices so they can be quickly and easily found by finance or accounting.

  • Be a proficient user of a CMS (content management system) such as Salesforce or Microsoft Dynamics, in order to automate office processes for other departments.

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