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You’re the highly organised type, everything needs to be in its place. Attention to detail and management of multiple tasks are your strong suits.
The smooth operation of an organisation sounds like a good job to you. You’re practical and would like to be the person who makes a plan reality.
You are looking for an office based position and are happy to carry out a wide variety of tasks, ranging from clerical duties to correspondence and accounts.
There are no absolute qualifications requirements. Though occasionally positions can be advertised as graduate roles. Your degree discipline is not usually relevant to these positions.
You will not be expected to have an endless list of qualifications, but having some of the following will help push you ahead of the crowd…
GCSE Maths, English, Science A-C or equivalent. BTECs’ NVQs’ and diplomas in business administration.
But you may be required to have sector specific qualifications, such as health and social care diplomas for work involved in the care sector, or fundraising qualifications for administrating a fundraising database.
For administration jobs, quality work experience is more important than qualifications.
Demonstration of good administrative experience, even if it’s voluntary is a better idea than highlighting your educational achievements.
A certain degree of IT experience and computer literacy is essential, as well as good typing skills and a reasonable telephone manner.
You’ll be expected to have some working knowledge of business operations, the structure of an organisation and how to manage meetings including taking minutes.
Social and interpersonal skills are very important. A charity administrator will bridge the gap between many different areas of the organisation.
You’ll need to be flexible and be able to learn quickly how the different areas of the charity interact and operate.
Secretarial and receptionist work can be directly transferable and often consists of many of the same duties.
Moving into administration work can be an opportunity for a career change front of house jobs to an office based positions.
Dealing with the day to day correspondence of the charity. This could mean answering telephone calls, responding to e-mails and dealing with the post.
Recording the events of meetings, planning sessions and discussion of projects. Producing accurate and detailed minutes which can easily be referred back to but other staff members.
Document management, record keeping and filing. Data entry and typing work may also be involved, as well as the drafting and design of documents which will be used in correspondence.
Management of office stock such as stationery, refreshments and orders which may be specific to the charity. You’ll create stock lists and ensure all essential items are kept replenished.
Involvement in financial administrations such as creating purchase orders and effectively organising invoices so they can be quickly and easily found by finance or accounting.
Be a proficient user of a CMS (content management system) such as Salesforce or Microsoft Dynamics, in order to automate office processes for other departments.