How to Become a Service Coordinator

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Considering a career as a Service Coordinator?

There are nearly 14 million people in the UK currently living with a disability, many of which turn to charities for support in maintaining a daily routine. As a Service Coordinator, you’ll help connect disadvantaged people with the services they desperately need. This could be anything from healthcare and transportation to housing. Your day-to-day duties include evaluating clients, matching them to the right services, following up and resolving bespoke issues. Generally, your time will be split between an office and out in the field.

Where can a career as a Service Coordinator take you?

Support Worker £17,000 1-2 years

Service Coordinator £23,000 3-4 years

Service Manager £37000 5-6 years

Are you the perfect candidate?

Skills and traits

Results-oriented and committed to providing the best possible service to your clients
Strong understanding of how to empathise with clients and communicate with sensitivity and tact
Ability to keep track of even the smallest details
Capable of creating compressible solutions to situations
Impeccable organisational skills

Qualifications and experience

Depending on the organisation, you may need to have experience in the healthcare industry or experience supporting people with disabilities
Clinical training is preferable
You must be able to pass a DBS check
For certain roles, you may need to be able to drive to travel to clients’ homes