How to become a Service Coordinator


Considering a career as a Service Coordinator?

There are nearly 14 million people in the UK currently living with a disability, many of which turn to charities for support in maintaining a daily routine. As a Service Coordinator, you’ll help connect disadvantaged people with the services they desperately need. This could be anything from healthcare and transportation to housing. Your day-to-day duties include evaluating clients, matching them to the right services, following up and resolving bespoke issues. Generally, your time will be split between an office and out in the field.

Where can a career as a Service Coordinator take you?

Support Worker £17,000 1-2 years
Service Coordinator £23,000 3-4 years
Service Manager £37000 5-6 years

Are you the perfect candidate?

Skills and traits

  • Results-oriented and committed to providing the best possible service to your clients
  • Strong understanding of how to empathise with clients and communicate with sensitivity and tact
  • Ability to keep track of even the smallest details
  • Capable of creating compressible solutions to situations
  • Impeccable organisational skills

Qualifications and experience

  • Depending on the organisation, you may need to have experience in the healthcare industry or experience supporting people with disabilities
  • Clinical training is preferable
  • You must be able to pass a DBS check
  • For certain roles, you may need to be able to drive to travel to clients’ homes

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